Accessibility Statement

Together we create an equal and accessible environment for all.
Masav is committed to making services and information accessible to everyone, with respect, inclusion and equal opportunities.

Masav is committed to creating a positive service experience for all its customers across all service channels. In line with this commitment and in accordance with the Equal Rights for Persons with Disabilities Law, 1998, and its regulations, the company is implementing accessibility adjustments on its website, with the guidance of accessibility consultants and other professionals, to ensure access to the company’s website for people with disabilities.

Accordingly, the company strives to ensure that the website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013, and is adapted according to the recommendations of the Israeli Standard (IS 5568), as well as international standards.

Contact for Accessibility Requests and Suggestions

If you encounter any accessibility-related issues, we would appreciate it if you let us know. We will make every effort to find an appropriate solution as soon as possible.

Masav Accessibility Coordinator Contact Details

Name: Ilanit Fligman

Mailing Address: 26 HaRokmim St., Holon
Email: negishut@www.masav.co.il

Phone: +972-3-5111579

There is no public reception at the company’s offices.

Update date: 13/07/25